Non-Verified Names > Registrant Search Page

The Non-Verified Names > Registrant Search Page page allows Registry Managers to view those Registrants who have selected This is not me in the Registrant Portal and are unable to complete the Questionnaire.

Note: -_By default, any Registrants who have selected This is not me in the Registrant Portal are displayed on this page.

  1. In the Registrant Search Criteria section, enter either the user's Last Name, Last Four Digits of SSN, or Date of Birth, and then click Search.

    Image of the Non-Verified Names Registrant Search page showing the Registrant Search Criteria section highlighted.

    A list of Registrants that match the search criteria displays.

  2. To select the appropriate Registrant, click the corresponding Select button.

    Image of the Non-Verified Names Registrant Search page showing the Select button highlighted.

    Note: -_Help Desk users are not able to update Registrants with non-verified names, so no Select button is displayed on the page.

    The Update Non-Verified Names > Registrant : Last_Name, First_Name page displays.

    Image of the Update Non-Verified Names page for the selected Registrant.